RBC has once again been recognized as a global leader in artificial intelligence (AI), ranking #1 in Canada and third out of 50 global financial institutions in the 2025 Evident AI Index. This marks the fourth consecutive year that RBC has been ranked among the top three in the Index, which evaluates financial institutions across four key pillars: Talent, Innovation, Leadership, and Transparency.

RBC is the only Canadian bank to rank in the top 10 globally, which reflects our ongoing investment in world-class talent, data scale, and innovative culture.

At RBC, we believe AI is one of the most transformative technologies impacting the world today and we’re preparing for a future where AI will play a greater role in how we help communities thrive and clients prosper.

Earlier this year at Investor Day, we announced a bold ambition to achieve $700 million to $1 billion in enterprise value generated from AI-driven benefits by 2027. This reflects our strong commitment to evolving and harnessing the power of AI to shape the future of banking for our clients and employees.

“AI is a generational technology that has the power to reimagine what’s possible for our business,” said Dave McKay, President and CEO, RBC. “At RBC, AI is empowering our people, uncovering opportunities to better serve and understand our clients, and driving significant productivity gains. Our ranking in the Evident AI Index is proof of our decade-long investment in AI and unwavering commitment to innovation.”

From enhancing the client experience, to preparing our workforce for the future, and upholding our responsible AI principles, we are already realizing the power of AI:

  • Unparalleled data scale and platforms: As early investors in AI with the launch of our Borealis Research Institute in 2016, and with 19 million clients in five businesses, we have a wealth of unique and vast data sets that power our Lumina and ATOM AI platforms.
  • Exceptional AI talent: We have more than 100 PhD scientists and over 850 world-class AI developers and data engineers and have filed over 1,000 patents, 20% of which are AI patents.
  • AI-empowered workforce: Through our AI Academy, we prioritize AI fluency and train our leaders and employees on how to work with and integrate AI responsibly into their roles.
  • Improved client value: We started to use AI to simplify how our clients interact with us – saving time, enhancing security and adding meaningful value. With genAI, we can better understand clients and tailor products and services for them.

With a decade-long investment in AI, RBC is positioned to push the boundaries of what is possible, while ensuring that our systems are safe, secure, and responsible.

“RBC is creating the future of banking with secure, leading-edge AI platforms and tools that are poised to unlock faster service and smarter insights for employees and clients”, said Dr. Foteini Agrafioti, SVP, Data and AI and Chief Science Officer, RBC.

Read more about RBC’s Evident AI Index ranking.

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